The only way to remove Airbnb reviews is to prove to Airbnb that the guest violated their content policy. So at the end of the 14-day review period, the review won’t be published at the top of your listing. If you wait a bit, you’ll likely host a few stays after the potentially bad review. Are you worried about a potentially bad review? If your guest hasn’t left a review yet, but you think they might leave a bad one, delay publishing your review until the last possible second using Hospitable (formerly Smartbnb).Is there some truth to the review? Consider taking the suggestion and running with it, especially if it is something that is repeatedly mentioned in multiple reviews.Was the review damaging enough to warrant removal or a response? It’s not always easy to remove Airbnb reviews.Or they’ll leave a 4-star review stating “perfect stay!” Even though this is frustrating, take a minute to ask yourself if this review is worth chasing after:
Sometimes guests will leave a 5-star review but then a particularly negative comment. On the other hand, low star ratings could impact your search ranking. Guest feedback is essential to improving the overall experience in your listing. There are ways to remove Airbnb reviews, but it’s a difficult process. Fortunately, there are things you can do to mitigate the damage a bad review will cause to your listing. As a host, you feel betrayed, hurt, or even angry! As hosts, we’ve all been there. Sometimes, no matter how hard you’ve tried to please a guest, they still end up leaving a bad review.
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